30-day money-back guarantee
If you are not satisfied with a Privblur purchase, you can request a full refund within 30 days of the order date. This applies to monthly and yearly subscription payments, lifetime purchases and credit packs, including subscription renewal payments. Your statutory consumer rights are not affected.
How to request a refund
Payments and refunds are handled by Paddle, our Merchant of Record. Visit paddle.net to request a refund. Provide the email address used at checkout and your order or transaction reference so Paddle can locate your purchase.
Refund processing
Paddle processes approved refunds to the original payment method according to its Refund Policy and Buyer Terms. The time for funds to appear depends on your bank or payment method. Access or credits associated with a refunded purchase may be withdrawn; files already exported remain on your device.
Canceling a subscription
You can cancel through your PrivBlur account’s subscription options or Paddle buyer support. Cancellation stops future renewals and preserves Pro access until the end of the paid period. Cancellation alone does not request a refund; contact Paddle separately within the 30-day window if you want one.